Understanding Our Refund Policy
Refunds Made Simple and Transparent
Explore our comprehensive refund policy designed to ensure your satisfaction and peace of mind. Learn about eligibility, conditions, and how we handle refunds efficiently.
Eligibility Criteria
Refund Process
Timeframe for Refunds
Contact Support
Refund Policy Details
Comprehensive Refund Policy
At Angel Dental Supply, we prioritize customer satisfaction and strive to provide a seamless refund experience. Our refund policy is applicable to all products purchased directly from our website. To be eligible for a refund, the product must be unused, in its original packaging, and returned within 30 days of purchase. Please note that certain items, such as custom orders and clearance items, may not be eligible for refunds. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days. For any questions or assistance, our customer support team is available to help.
Common Questions About Our Refund Policy
What items are eligible for a refund?
Items that are unused, in their original packaging, and returned within 30 days of purchase are eligible for a refund. Custom orders and clearance items are typically not eligible.
How long does the refund process take?
Once your return is received and approved, the refund process typically takes 7-10 business days to reflect in your original payment method.
Can I exchange an item instead of getting a refund?
Yes, exchanges are possible for eligible items. Please contact our support team to initiate an exchange process.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support immediately. We will guide you through the process of returning the item and receiving a replacement or refund.
Who can I contact for more information about refunds?
For any inquiries regarding refunds, please reach out to our customer support team via the contact page on our website. We are here to assist you.